![]() The first step is to clear the circuit board. The most common reason why this happens is someone recently programmed a remote, keypad, or new vehicle and the neighbor’s remote was accidentally programmed into your opener when you had it in program mode. You could also be having intermittent issues with a faulty remote or keypad. If you wake up or come home to an open garage door, you may be having intermittent issues with your circuit board. One of the most annoying and scary issues you can have is your automatic opener activating on its own. Its good practice to disconnect your wall button to eliminate it as a culprit for your automatic opener activating on its own. Call your local garage door company and have it replaced with a more reliable model. If that doesn’t work, do not put any money into the unit. If you have one of these models, my opinion is to first try to reset the unit and reprogram the limits yourself. Because most home builders are on the Genie/Wayne Dalton national program, they get this product installed dirt cheap. I have seen this throwaway garage door opener installed on homes that cost 200K all the way up to 2 million. I said ok, how much is the rail? They proceeded to tell me the rails were no longer available, and they were recommending homeowners replace the Genie 2024 opener once it breaks. I contacted the local Genie distributor to get the replacement sprocket, and they informed me that the sprocket on this model of opener was sold with the complete rail. Most drive sprockets go out around the ten-year mark if they fail. Now, this is not the first time a garage door opener has had a broken drive sprocket, but it was the first time I had seen it on a unit that was under two years old. My next step was the same for most repairs we didn’t have parts for, and that was to contact the local distributor. ![]() The top drive sprocket was broken on both units. The first time we came across the issue was a few years back, and it was on a home that had two basic 8×7 lightweight garage doors with two Genie 2024 openers. The most popular issue with the Genie 2024 opener is the top sprocket will break. With this model of opener, Genie has managed to drag their name through the mud for quick profits. So much so, it takes the crown from Marantec. This might be the most temperamental, cheaply built unit we have crossed paths with. In all my years of installing and servicing garage door openers, this one takes the cake. The Genie 2024 garage door opener is also branded and sold as the Overhead Door 2026 opener. Genie 2024 chain drive garage door opener. ![]() I will also be linking to a few other articles we have written about Genie opener issues that go into greater detail. In this article, I will discuss some of the more popular issues we have come across with Genie openers in our area. ![]() Every time we have run one of these units, they sound like they are falling apart.Īll brands of garage door openers have issues, just like all brands of vehicles have issues. Yes, you could get a screw drive opener offered by LiftMaster, Chamberlain, or Sears Craftsman, but the design seemed like an afterthought. The reason many garage door pros moved away from Genie openers is because they phased out their legendary screw drive units and brought in newer units that were designed to be installed at a price point for home builders. They were so adamant about having another screw drive opener that many times it took thirty minutes to convince them to install a new chain drive opener. Their openers were so popular that many homeowners would only want another screw drive opener installed once their older unit needed replacement. The Genie Company used to make legendary screw drive garage door openers that would last generations. ![]()
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